About Us

atlantic - Who are we?

atlantic began operation in 2004, specialising in helping small to medium sized businesses save considerable amounts of money on their communications setup. atlantic has now become one of the fastest growing Telecom Service Providers in the UK. This success has been due to a combination of superior service and unbeatable prices. Our service levels are among the highest in the industry with 97% of incoming calls answered within 3 rings (10 Seconds). Whether a customer spends £30 per month or £3,000 per month, we treat all customers with the same highest level of service possible. We value every customer that joins atlantic, it is our responsibility to ensure a customer’s happiness and satisfaction at all times.

atlantics' mission

atlantic’s mission is to continue to provide small to medium sized businesses superb value. You will continue to be connected to the Openreach network and enjoy the same level of guaranteed network reliability as you do now (please speak to our consultant about the care levels on offer). There’s no change to your numbers, lines or equipment, and you have the reassurance of our 24/7/365 day fault logging if required(total care only). For many of our customers, the benefits of moving to atlantic to save money on line rental and calls is just the start. We also offer broadband, Voip, telephone systems, web design and much more.

atlantic - superior service, unbeatable prices

Switch to atlantic for your telephone calls and services and we will GUARANTEE that we will save you money off your current or any other service provider.

atlantic - a network you can trust

At atlantic we use the Openreach network, the most robust telephone network in the UK. This means that your telephone lines will continue to be maintained by Openreach engineers, but at a far lower rental cost.

atlantic - it’s so simple

Because we utilise the Openreach Network, switching to atlantic couldn’t be easier:

• Keep the same telephone numbers
• No interruption to your service
• No need for any new equipment

atlantic - excellent service at all times

As an atlantic customer, you can rest assured that we employ all of our staff including sales executives, and we ensure that they are trained to the highest calibre. We do not use outside agencies or brokers, ensuring you will always talk to an atlantic member of staff not just a commission earning company, thus giving you excellent service at all times.

ISO 9001

We are very proud to have achieved the ISO 9001 accreditation for the 3rd year running. ISO 9001 is by far the world's most established quality framework, currently being used by over ¾ million organisations in 161 countries, and sets the standard not only for quality management systems, but management systems in general. ISO 9001 has assisted atlantics' success by greatly improving customer satisfaction, staff motivation and continual general improvement.

atlantic - how do we compare?

It’s simple

• We will not be beaten on price
• We will not be beaten on service
• Your prices will be fixed for the duration of your contract
• We only use direct debit ensuring your payment is safe, and reaches us in good time

In addition atlantic will supply one simple bill at the start of every month, for all of your telecoms. We accompany this with a no hassle, no fuss attitude to customer care, meaning you the customer get a value for money service at all times.

fixed contract prices

Unlike other service providers, atlantic do not believe in holding customers in a contract without fixing the price. We believe the price you are offered at the start, should be the lowest, and therefore guaranteed for the duration of your agreement.

We are that confident in our prices and service, that we offer a price match facility to all of our customers. This means we will match any price from our competitors, guaranteeing we will not be beaten on price.

guaranteed lowest price - always

atlantic guarantees to always give customers the lowest prices for their communication services. So, if you receive an offer that appears to be cheaper than your current price, just give us a call. We guarantee to match any like-for-like offer and make sure that you continue to receive the most competitive prices available.