VoIP Services

Voice over Internet Protocol (VoIP) has been the buzz word of the past couple of years and it is set to be the revolutionary advance in telecommunications. In brief VoIP allows users to place calls over the internet which reduces the cost of calls substantially.

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Why should businesses consider VoIP?

It is believed that VoIP will help businesses save money because in theory it costs less to call contacts, allows multiple conversations to take place through a single connection, combines data and voice transfer and is future proofed.

Session Initiation Protocol (SIP)

SIP is spilt in to three different yet over lapping technologies; Voice, Text and Video. The G3 mobile network is built on SIP protocols. You may have heard of presence, as in best method of contacting some one, either by voice, text or e-mail, this is also based on SIP, this is an enterprise application which will rapidly move into the SME market. Companies such as Microsoft have been actively using SIP as a protocol for a range of applications such as unified communications server.

The Voice World

SIP provides a signaling and call setup protocol for IP-based communications that can support a superset of the call processing functions and features present in the public switched telephone network (PSTN). SIP by itself does not define these features; rather, its focus is call-setup and signaling. However, it has been designed to enable the building of such features in network elements known as Proxy Servers and User Agents. These are features that permit familiar telephone-like operations: dialing a number, causing a phone to ring, hearing ring back tones or a busy signal. Implementation and terminology are different in the SIP world but to the end-user, the behaviour is similar.

SIP is the next logical step in the evolution of voice communications; routing voice calls over the internet provides additional features over and above ISDN and analogue lines. They are more cost effective.

A SIP Trunk is the equivalent of an ISDN channel, depending on your telephony equipment you can mix and match the amount of SIP Trunks and telephone numbers/DDI ranges.

Number Provision

We can provide telephone numbers throughout the UK, Europe and the US. A company based in Manchester can be provided with a London telephone number and vice versa; providing you with local presence. SIP trunking is routed over the internet, therefore we point your telephone number to your IP address which can be anywhere in the world.

Number Porting

Moving from London to Manchester and want to retain your London number/s? No problem. We can port your numbers on to our platform and deliver to any IP address in the world. Number porting involves a paper chain; ports can take up to 30 working days from start to completion.

For more information or to speak to our sales team, please call 08456 30 06 09 or click here to arrange a callback.